A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru has developed a software update to the Distance-to-Empty logic (which indicates how far you can travel on existing fuel levels) for certain 2017 model year Legacy and Outback vehicles.

This software update is intended to ensure improved accuracy of your vehicle.s Distance-to-Empty feature which is displayed in the vehicle instrument panel.

What You Should Do

Please contact your Subaru retailer (dealer) for an appointment to have the Distance-to-Empty software updated in your vehicle, free of charge.

WUD-89 Service Program FAQs:

Q: What should I do?
A: Please contact your Subaru retailer (dealer) for an appointment to have the Distance-to-Empty software updated in your vehicle, free of charge.

Q: What will be done to the vehicle?
A: Subaru will reprogram the Distance-to-Empty logic in your vehicle at no cost to you.

Q: What Subaru models are involved?
A: Certain 2017 model year Legacy and Outback vehicles.

Q: How long will the repair take?
A: The time to perform this software update is approximately 30 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling.

Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.

Q: How much will this repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this repair free of charge for you.

Q: Can I have this repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Update Address from the drop-down menu.